Monday, December 29, 2008

WEIR MANUEL CULTURE SUPPORTS CLIENT RESULTS

We have all experienced the great void of true customer concern and the lack of professionalism among a number of practitioners in our industry. Mediocrity has become acceptable to those who don’t share a culture of excellence.

Weir Manuel Realtors has long been known for its unique culture. There exists a sense of great internal pride here based upon our predisposition to exceed client expectations. The leadership team at Weir Manuel has always stressed elite customer service and superior client representation. These concepts have been the cornerstone of our culture for 60 years.

While the notion of striving to be the best at what we do makes us all feel better about ourselves, the fact is that it is our clients who are better served by the Weir Manuel Way.

The good news for us is that the new realities of real estate brokerage are working toward our advantage. Gone are the days of the order takers. This fact is borne out by the shrinkage in our profession seen locally. Today there are literally half the number of active agents in this marketplace compared to those of just four years ago. Also numbered are the days of unskilled agents. Consumers today are seeking highly skilled professionals for whom they can rely upon for trusted advice.

The fact that Weir Manuel Realtors are selling higher percentages of the listings taken and continue to enjoy loyal buyer stream that spans multiple generations is testimony to the notion that our unique culture does indeed support our clients’ goals. The Weir Manuel Way does indeed present a “win-win” solution for the consumer.

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